RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND SPIRITUAL BEHAVIOUR OF LEADERS: WITH SPECIAL REFRENCE TO BANKING SECTOR

Abstract

For long, it has been believed that success at a work place depends on the level of intelligence or Intelligence Quotient (IQ) which is being reflected as our exam marks, academic degrees, achievements etc. Here you need a different level of intelligence, which is termed as emotional intelligence. The term emotional intelligence (EI) refers to the ability to identify, use, understand and manage emotions and emotional information. Emotional intelligence plays a major role in the present-day environment especially in regard to how it affects today’s workforce. Businesses are essentially people oriented. So anything that impacts the effectiveness of people’s minds also impacts the businesses they run or work for. Every business organization comprises of people with different strengths, personalities and emotions, which can greatly affect the way they work. In fact, many experts now believe that a person’s emotional intelligence quotient (EQ) may be more important than their intelligence quotient (IQ) and is certainly a better predictor of success, quality of relations hips, and overall happiness. Work Spirituality has been proved as a important and blessed intangible asset for an organizational long term progress and survival. The philosophy of spirituality prevails Gods values at working place i.e. peace, love, care, affection, interconnectedness and association which resultantly build a strong connection between employees and their organizations. The work spirituality is a determinant of affective organizational commitment as it adjusts employee’s behavior, thus creating a strong association and a sense of wholeness among them. The spiritual values are found quite significant in upgrading employees morality, behavior helping them in strengthening their connection with the organization.