A STUDY OF CUSTOMER SATISFACTION FOR ONLINE BANKING IN INDIA

Abstract

Web banking is an assistance given by banks and monetary associations that permits clients to manage banking exchanges over the web. Many transactions can be completed by the account user via internet banking. When you're young, Transactions such as balance inquiries, recent transaction records, and so on must be processed. The internet banking service proved to be really useful. The internet has made it possible to access a variety of services. Every customer's banking needs are met at their doorstep. As a result, the concept of internet banking has gained traction. In the world of banking and finance, there has been a revolution. The current research has been carried out. with the primary goal of identifying the significance of internet banking in our daily lives and the challenges that it poses. issues encountered by individuals while using SBI's internet banking in greater Noida. The study is informative in nature and it is essentially founded on essential wellsprings of information. For assortment of essential information, an all around planned organized poll has been arranged by the analysts. The analysts have likewise acquired information from the auxiliary sources which will enhance the essential wellsprings of information. The analysts have gathered information from the respondent in all areas viable. While gathering the information, the specialists have given due thought the inclusion of all areas relating to the review.