| dc.description.abstract | Salesforce is a cloud-based customer relationship management (CRM) software that
accelerates business relationships and can transform the working lives of the team.
Marc Benioff developed it in the late 1990s and now it has been announced as the
world's most innovative company for six consecutive years by Forbes Magazine [1].
Unlike traditional CRM software, Salesforce is an internet service. It is available with
just a sign-up and logs in through a browser, and it is immediately available. It is
based on cloud computing, where the customers, without the need of installing any
traditional software, can access the cloud, i.e., through the internet, for their business
needs [2].
Inventory Management (IM) is the method of controlling and supervising the storage,
utilization and ordering of components that an organization can track of their items it
sells. It is the act of controlling and administering the quantities of products in the sale.
For a business, an inventoryis the main asset which represents an investment by the
owner until the item is sold [3].
To demonstrate its functionalities of Salesforce, I created an application for inventory
management. Here, In the inventory management, there are two parts: one is
administration part, and another part is customer portal. The administrator manages
the inventory and store operations, and the customer buys the products in the
inventory through customer portal. | en_US |
