A STUDY OF ONLINE BANKING IN INDIA

Abstract

Technology is rapidly changing the nature of business services. Its role in improving Customer service standards are applied strategically and increasingly by service organizations. Service attributes and quality can be improved through the distribution of technology. The Internet has made it easier for customers to interact with each other transactions with banks. Online banking is currently emerging as a new way to invest India for providing improved access and ease of use to customers. Most banks have it their websites to improve customer interaction and offer online services. I the article learns about online banking in India and your role in promotion relationships with customers and giving them more value. Although, online banking is very easy and fast, included with a few security issues. Banking institutions have taken a number of steps to ensure security the steps of their customers while doing various online transactions. In this context, there has been an effort designed to test and evaluate online banking security measures followed by a designated bank, Indian The bank, in the Coimbatore region, for the benefit of its customers. Research is done to customers who are familiar with online banking in India, and their ideas about the internet of banks read.